Technology

AI-assisted pattern detection and decision support layered on the EHR and practice management systems you already use — with experienced billing specialists making every call.

Sample data
Payment posted · $3,412.75 · Commercial A· 2m agoAppeal filed · MLX-10883 · CO-197 · $1,268.40· 4m agoEligibility verified · 48 h ahead · 178 patients· 6m agoUnderpayment flagged · 73721 · Commercial C · $612.40· 9m agoClaims submitted · 389 · clearinghouse accepted 387· 12m agoPrior auth approved · CT abdomen and pelvis · MLX-11026· 15m agoDenial prevented · modifier 59 added · MLX-10957· 21m agoPayer enrollment effective · Provider F · Medicare· 34m ago
AI detects. Specialists resolve.

Detections stream in from claims, denials, A/R, payments, eligibility, coding, and credentialing. A named specialist reviews each one, decides, and closes it — nothing is auto-submitted.

Mindlox AI · Operations
Sample data
AI detects
Sample data
    Specialists resolve
    6 on shift
    • CC

      Certified Coder

      Reviewing 99215 + 25

      Reviewing
    • DS

      Denial Specialist

      Appeal drafted

      In progress
    • AR

      A/R Specialist

      Resolved

      Resolved
    • ES

      Eligibility Specialist

      Verifying 270/271

      Reviewing
    • PI

      Payment Integrity Analyst

      Variance confirmed

      In progress
    • AC

      Authorization Coordinator

      Approved

      Resolved
    Intelligence

    AI-assisted pattern detection and decision support that works alongside our billing professionals — not instead of them. It finds. Specialists decide.

    Denial Risk

    Scores each claim for denial likelihood before submission.

    Coding Issues

    Flags modifier, specificity, and NCCI conflicts for coder review.

    Eligibility Errors

    Detects coverage mismatches between registration and payer response.

    Underpayments

    Compares remittances to contracted rates line by line.

    A/R Priorities

    Ranks follow-up by value, likelihood, and timely-filing risk.

    Payer Patterns

    Surfaces systematic payer behavior across thousands of claims.

    Claim Anomalies

    Highlights outliers in charges, units, and diagnosis pairings.

    Responsible by design

    Clear boundaries make the intelligence trustworthy. It finds patterns at a scale no team can. People decide.

    It does

    • Scores denial risk on every claim before submission
    • Compares every remittance to contracted rates to detect underpayments
    • Detects eligibility mismatches between registration and payer response
    • Prioritizes A/R follow-up by value, likelihood, and timely-filing risk
    • Surfaces systematic payer behavior across thousands of claims
    • Flags anomalies in charges, units, and diagnosis pairings

    It doesn't

    • Make final coding decisions — certified coders do
    • Submit a claim without human review of flagged items
    • Guarantee outcomes, collection rates, or zero denials
    • Replace your team — it gives them better information

    Language rule: AI-assisted, intelligent automation, decision support, pattern detection. Never "guarantees zero denials."

    Visibility

    Claims, payments, denials, A/R, collections, payer and provider performance — living dashboards with recommendations attached, not a monthly PDF.

    Mindlox AI · Command Center
    Example dashboard
    Net Collection Rate+2.1%
    0.0%
    A/R Days-9.0d
    0days
    Clean Claim Rate+3.4%
    0.0%
    Denial Rate-3.1%
    0.0%
    Claims Submitted+6.2%
    0
    Payments Posted+8.7%
    $0
    Revenue Recovered+14.2%
    $0
    Outstanding A/R-12.4%
    $0
    Revenue trendCollected vs. charges · $M
    JanFebMarAprMayJunJulAugSepOctNovDec
    Payer mixShare of collections
    5payers
    • Commercial46%
    • Medicare29%
    • Medicaid13%
    • Self-pay7%
    • Other5%
    The numbers

    Pick one. We'll tell you what it actually means — and what Mindlox AI does about it.

    Example dashboard

    Net Collection Rate

    0.0%

    +2.1% vs. baseline
    JanFebMarAprMayJunJulAug

    What it means

    Net collection rate is what you actually collected divided by what you were contractually allowed to collect, after contractual adjustments. It is the cleanest measure of how much earned revenue your practice keeps.

    What Mindlox AI does

    Mindlox AI raises it by preventing write-offs at the source — underpayment detection on every remittance, timely-filing protection on aging claims, and appeals prioritized by recoverable value.

    AI recommendation · 3 payers below contract this month — variance review queued.
    The assistant

    Not a chatbot bolted onto a dashboard. It reads the same claims, remittances, and payer patterns your team does — and tells you what to do next, with the evidence attached.

    Try a question

    AI-assisted and human-reviewed. The assistant recommends; billing specialists decide. It never files, appeals, or adjusts a claim on its own.

    Mindlox Assistant · sessionSample data
    Live status

    Submitted, adjudicated, paid, posted — with the day it happened and the person who touched it. You never have to call to ask where a claim is.

    Claim status board
    Sample data
    • #MLX-1047199213 · Office visit, establishedCommercial A$92.40
      PostedDay 16
    • #MLX-1047293306 · Echocardiogram, completeMedicare$231.80
      PaidDay 16
    • #MLX-1047345378 · Colonoscopy, diagnosticCommercial B$418.60
      AdjudicatedDay 12
    • #MLX-1047490834 · Psychotherapy, 45 minCommercial C$118.25
      AdjudicatedDay 12
    • #MLX-1047529881 · Knee arthroscopyMedicaid$604.10
      SubmittedDay 1
    • #MLX-1047671046 · Chest X-ray, 2 viewsCommercial A$34.70
      SubmittedDay 1
    Every status change is logged with who, what, and whenIllustrative claims · sample data
    Systems

    Mindlox AI works within the EHR, EMR, and practice management systems you already use — integration support and compatible workflows, confirmed during discovery.

    Epic
    athenahealth
    eClinicalWorks
    NextGen
    AdvancedMD
    Tebra
    DrChrono
    CareCloud
    CureMD
    Other PM systemsconfirmed during discovery

    Integration support and compatible workflows. Specific connectivity is confirmed per practice during discovery.

    Security & data handling

    Security posture stated only where we can stand behind it. Documentation is available on request.

    HIPAA-conscious workflows

    Minimum-necessary access and documented handling procedures across every stage.

    Role-based access

    Team members see only the accounts and data their role requires.

    Audit logging

    Every claim action is recorded and visible to you.

    Encryption in transit and at rest

    Data is encrypted in transit and at rest on the systems we operate.

    BAA where applicable

    Business Associate Agreements are executed with covered entities before any PHI is handled.

    Secure payer connectivity

    Clearinghouse, ERA, and EFT exchange through established secure channels.

    FAQ

    Straight answers. For anything else, talk to an rcm specialist.

    The entire revenue cycle — patient registration, eligibility, authorization, charge capture, coding, claim creation and scrubbing, submission, payment posting, denial management, A/R follow-up, appeals, patient billing, and reporting. You can engage us end-to-end or for specific stages.

    Let's identify where your practice is losing revenue — and build a plan to recover it.