Policies

Every policy that applies to this website and to working with Mindlox AI, in one place. Last updated September 12, 2026.

Statements

Short, plain-language commitments that apply across the site and our services.

Accessibility statement

Mindlox AI wants everyone to be able to use this website. We build with semantic HTML, keyboard-reachable controls, visible focus states, sufficient color contrast, and support for reduced-motion preferences. Animations pause or simplify when your device asks for reduced motion.

If any part of this site is difficult to use with assistive technology, tell us at info@mindlox.ai or 817-256-4378. Describe the page and the problem, and we will work to fix it and offer the information in another form in the meantime.

Cookie notice

This website stores a small amount of data in your browser to remember your display preferences, such as the light or dark theme. That data stays on your device and is not used to identify you.

If we add analytics or advertising tools in the future, this notice and the Privacy Policy will be updated first, and you will be able to decline non-essential cookies.

Responsible AI

Our technology uses pattern detection and decision support to score denial risk, detect underpayments and eligibility mismatches, prioritize work, and surface payer behavior. It assists our billing professionals; it does not replace them.

Certified coders make coding decisions. No claim is submitted without human review of flagged items. We do not guarantee outcomes, collection rates, or zero denials, and we describe our technology as AI-assisted and human-reviewed rather than autonomous.

Questions about a policy

Write to us and a person will answer.

Email info@mindlox.ai, call 817-256-4378, or mail Mindlox AI, 9474 Valley Ranch Pkwy E, Apt 1062, Irving, TX 75063.

Let's identify where your practice is losing revenue — and build a plan to recover it.