A parallel run, a single cutover date, a plan for every open balance, and dashboards on from day one. Switching is a project we've designed to feel uneventful.
The switch, in one line
- Nothing is cancelled before the plan is agreed
- New charges cut over on one agreed date
- Every open balance has a named owner
- Timely-filing deadlines tracked from day one
- You watch it happen in your dashboard
Before
The practice runs on chasing.
Denials sit in a queue nobody owns. A/R ages quietly. Staff spend evenings on claims instead of patients.
Then Mindlox AI steps inAfter
The practice runs on care.
Cleaner claims, faster payments, recovered revenue — and time back for the people who deliver care.
Patterns, not names. If two or three of these are familiar, the switch is easier than you think.
Poor visibility
You find out about problems in a monthly report — or never.
Slow denial follow-up
Denials sit for weeks; appeal deadlines pass quietly.
Rising A/R days
Balances drift into 90+ and become write-offs.
Generic reporting
Totals without root causes, payer detail, or recommendations.
Can't reach your team
A shared inbox and a ticket number instead of a named person.
Specialty gaps
Generalist billers who don't know your payer rules.
Every transition follows the same disciplined sequence, adjusted for your specialties, systems, and current arrangement.
- 01Week 1
Discovery & data access
We map your specialties, payer mix, systems, open A/R, and current vendor arrangement. Read-only access is set up so nothing changes yet.
- 02Week 1–2
Parallel-run planning
A defined overlap window, a cutover date for new charges, and a shared checklist so both teams know who owns what.
- 03Week 2
Credentialing & payer connectivity review
Provider enrollment status, CAQH, and EDI / ERA / EFT connections are reviewed so remittances and payments keep flowing.
- 04Week 2–3
Open A/R strategy
We agree who works legacy balances, segment them by payer and value, and protect every timely-filing deadline.
- 05Week 3–4
Go-live with dashboards on day one
Your dedicated team takes new charges. You watch the transition in your dashboard — not in a report a month later.
- 06Ongoing
30 / 60 / 90-day optimization reviews
Structured reviews on clean claim rate, denial trends, A/R days, and payer performance, with a prevention loop back to your front desk.
A change of billing partner should change your results — not your systems, your contracts, or how patients experience you.
Your EHR / PM system
We work inside the systems you already use. Changing billing partners does not mean changing software.
Your fee schedules & contracts
Loaded and maintained so every remit can be checked against what you should be paid.
Your patient relationships
Patient statements and follow-up are clear and respectful — your name, your tone, our process.
Your data
Claim history, reports, and audit trails are yours. Findings from the revenue audit are yours whether or not we work together.
Mindlox AI works within the EHR, EMR, and practice management systems you already use — integration support and compatible workflows, confirmed during discovery.
Integration support and compatible workflows. Specific connectivity is confirmed per practice during discovery.
Straight answers. If yours isn't here, an RCM specialist will answer it on the first call.
The opposite. Dashboards are on from day one of go-live, and during the parallel run you see both the legacy A/R plan and new charges in one place.
Not software you have to learn. Not an agency you have to chase. An intelligent operating system for your revenue cycle with expert humans behind it.
- VisibilityMonthly PDF reports; you call to ask about a claim.Live dashboards down to the claim. You never chase your billing partner.
- AutomationManual queues and spreadsheets.Intelligent automation across eligibility, scrubbing, posting, and follow-up.
- AnalyticsVolume and collections totals.Net collection rate, A/R aging, payer performance, denial root causes.
- Denial IntelligenceWork denials as they arrive.Predict denial risk before submission; prioritize appeals by recoverable value.
- A/R StrategyOldest-first or largest-first.Value × likelihood × timely-filing risk, worked by payer strategy.
- CommunicationA shared inbox and a ticket number.A named account team, weekly reviews, and clear escalation paths.
- Specialty ExpertiseGeneralist billers across every specialty.Specialty-aligned coders and denial specialists who know your payer rules.
- TechnologyWhatever the PM system does.AI-assisted intelligence layered on the systems you already use.
- ReportingStatic, monthly, after the fact.Living, daily, with recommendations attached.
- ScalabilityAdding providers means adding headcount.Onboard new providers, locations, and specialties without losing visibility.
Start with a free revenue audit. You'll see where revenue is leaking today and get a transition plan built around your practice — findings are yours to keep.
- · Findings you keep, whether or not we work together
- · No patient information requested
- · A named RCM specialist, not a sales queue
Get your free revenue audit
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